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Common questions Quick answers about accounts, signing in, booking, payments and the app. Getting started with VaulterHQ Create your account, add your athletes and find your way around the app in a few minutes. Create an account Sign up as a parent, an adult athlete or both, verify your email, and what club approval means. Sign in with Face ID (passkeys) Set up Face ID, Touch ID or your phone's fingerprint to sign in without typing your password, what happens with a new phone, and how to remove a passkey. Teen accounts and parent approval How athletes aged 13 to 17 sign up themselves, and how a parent approves them by email link or QR code. What's different from RhinoFit Coming from RhinoFit? How your family account, booking, check-in, paying, practice videos and notifications work here.